Returns & Exchanges Policy

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Return Conditions:

If you change your mind within 14 days of receiving your order, you can request an exchange or refund. Please note that certain conditions apply.

How to Get a Refund:

To request a refund, please contact us at ybs@yannbeyrie.com within 14 days of receiving your order. Products must be sealed and in their original packaging. Refunds will be issued in the form of store credits, with no expiry date.

Non-Refundable Items:

Items that have been opened or used cannot be refunded, even if returned. Return shipping costs are the responsibility of the customer, except in the case of defects or errors in the order. We strongly recommend using a trackable shipping provider to ensure the safety of the return.

Incorrect or Defective Product:

If you have received an incorrect or defective product, please contact us at ybs@yannbeyrie.com with your order number for a prompt resolution.

Order Modification or Cancellation:

You can modify or cancel your order if it has not yet been shipped. Please contact us as soon as possible for any modification or cancellation requests.

Incorrect Shipping Address:

If you have entered an incorrect shipping address, please contact us with your order number, the correct address, and your mobile phone number for assistance.